Effective Date: August 1, 2026
Last Updated: August 1, 2026
Welcome to The Blue Dog Group (“Company,” “we,” “our,” or “us”). These Terms & Conditions govern your use of https://thebluedoggroup.com and any purchases made through our website.
By accessing or using our website, you agree to be bound by these Terms & Conditions.
1. Use of Our Website
By using our website, you agree that you:
- Are at least 18 years old or have permission from a parent or legal guardian.
- Will use the website only for lawful purposes.
- Will not attempt to damage, disrupt, or interfere with the website or its services.
- Will not use our content without written permission.
2. Products
We offer custom and made-to-order products.
Because products are created specifically for each order, slight differences in color, print placement, size, or appearance may occur due to screen settings and the production process. These variations are normal and are not considered defects.
3. Pricing
All prices are listed in the currency displayed on the website.
We reserve the right to:
- Change prices at any time
- Correct pricing errors
- Cancel orders resulting from obvious pricing mistakes
4. Orders
After placing an order, you will receive an order confirmation by email.
We reserve the right to refuse or cancel any order if:
- Fraud is suspected
- Payment cannot be processed
- Product information contains an error
- The order violates applicable laws
If your order is canceled after payment has been received, you will receive a full refund.
5. Payments
Payments are securely processed through trusted third-party payment providers.
We do not store your complete credit or debit card information.
6. Shipping & Delivery
Production begins after your order has been successfully placed.
Estimated delivery times are provided for convenience only and are not guaranteed. Delays caused by shipping carriers, weather, customs, or other circumstances beyond our control may occur.
Once an order has shipped, responsibility for delivery rests with the shipping carrier.
7. Returns & Refunds
Because our products are custom-made or produced specifically for each order, we generally do not accept returns or exchanges for:
- Incorrect size selected by the customer
- Change of mind
- Buyer preference
If your item arrives:
- Damaged
- Defective
- Incorrect
Please contact us within 14 days of delivery with your order number and clear photos of the issue. We will review your claim and, if approved, provide a replacement or refund at our discretion.
8. Order Changes & Cancellations
Orders enter production quickly.
Requests to modify or cancel an order must be made as soon as possible after purchase. Once production has begun, we cannot guarantee that changes or cancellations can be accommodated.
9. Intellectual Property
All website content, including:
- Logos
- Images
- Product designs
- Graphics
- Text
- Branding
is owned by or licensed to The Blue Dog Group and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or use our content without prior written permission.
10. Limitation of Liability
To the maximum extent permitted by law, The Blue Dog Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
11. Disclaimer
We strive to ensure that all information on our website is accurate; however, we do not guarantee that product descriptions, images, pricing, availability, or other content will always be complete, accurate, or error-free.
We reserve the right to correct errors and update information without prior notice.
12. Privacy
Your use of our website is also governed by our Privacy Policy.
13. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where The Blue Dog Group operates, without regard to conflict of law principles.
14. Changes to These Terms
We may update these Terms & Conditions at any time. Updated versions will be posted on this page with a revised “Last Updated” date.
15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
The Blue Dog Group
Website: https://thebluedoggroup.com
Email: info@thebluedog.com